This Refund & Cancellation Policy outlines the terms under which BD Creation provides refunds or accepts service cancellations.

By purchasing our services, you agree to this policy.

1. Service-Based Nature of Work

BD Creation provides digital services including performance marketing, SEO, website development, social media management, and related solutions.

As these services involve time, expertise, planning, and resource allocation, they are generally non-refundable once work has commenced.

2. Refund Policy

a) Service Fees

• All advance payments for digital marketing services are non-refundable once strategy planning or execution has started.

• If a refund request is made before work begins, a partial refund may be considered after deducting consultation, planning, and administrative charges.

b) Website Development

• Initial advance payment for website development is non-refundable once design or development work has started.

• If a project is canceled midway, payment for completed milestones remains payable.

c) Advertising Budget

• Ad budgets paid directly to platforms (Google, Meta, etc.) are non-refundable by BD Creation.

• Any refund related to ad spend is subject to the respective platform’s policies.

3. Cancellation Policy

Clients may request cancellation of services by providing written notice via email to:

📧 info@bdcreation.in

a) Monthly Services

• A minimum 15-day written notice is required before the next billing cycle.

• Cancellation will take effect from the next billing period.

b) Fixed-Term Contracts

• For services under 3-month, 6-month, or longer agreements, early termination may result in cancellation fees as defined in the signed agreement.

4. No Guarantee Clause

Digital marketing performance depends on multiple factors such as:

• Market competition

• Platform algorithm changes

• Industry demand

• Customer behavior

BD Creation does not guarantee specific results, rankings, or revenue figures. Refund requests based solely on performance expectations will not be accepted.

5. Exceptional Circumstances

Refunds may be considered only in cases of:

• Duplicate payment

• Billing errors

• Failure to initiate agreed services

All such cases will be reviewed individually.

6. Chargebacks

Clients agree not to initiate chargebacks without first contacting BD Creation to resolve the issue.

Unjustified chargebacks may result in service suspension and legal action.

7. Policy Updates

BD Creation reserves the right to modify this Refund & Cancellation Policy at any time. Updated versions will be posted on this page.

8. Contact Information

For refund or cancellation requests, contact:

BD Creation
Website: www.bdcreation.in
Email: info@bdcreation.in